What To Expect

Our Process

We don’t want you to feel uneasy or uncertain about your new website. Our goal is to make sure you feel confident with our services & process – which is why we set clear expectations and goals for your new website. This way you know exactly what to expect as we move through each step of the project.

Simple & Straightforward

Our Web Design Process

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1. We Meet In Person Or Over The Phone

We start by listening to you – the first and most important step on the whole process.  We’ll talk about your goals & objectives for the new site and brainstorm about different ideas.  We’ll also discuss any technical needs you may have (domain, hosting, email, etc…)

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2. We Agree To A Proposal

Once we understand your goals & vision, we’ll put together a detailed, easy to understand proposal outlining the different elements & features that will make up your site.  We’ll also include an accurate timeline for the project from start to finish.

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3. We Gather Info & Deposit From You

In order to keep it fair for both parties, we require 50% of the total cost up front.  We’ll also need some basic information from you, such as your company logo, company story, services offered, contact information, and any photos you want on your new site.

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4. We Get To Work Designing & Developing

This is our favorite part of the whole process!  We take the goals, ideas, and all the info we’ve gathered up to this point and get to work designing & developing your new website.  We usually have a working demo ready for you to view in 15-30 days.

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5. Final Revisions & Approval

Once we are finished with the demo for your new site, we’ll complete a rigorous audit and usability test to make sure everything is working correctly and ready to go.  We’ll send you a link to preview and schedule a time to go through it and discuss any revisions or edits if needed.

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6. Final Payment And Launch Your New Site

This is the fun part for everyone!  Once all the final revisions & edits have been made and the site has been approved, it’s ready to go live.  We will do one last audit and start prepping the site to be launched (getting the domain, hosting, etc… ready).  After we receive the final payment, the site will go live.

You Have Questions, We Have Answers

Frequently Asked Questions

Can You Redesign My Old Site?

Resounding YES! In fact, it’s our specialty. For web designer (at least for us), there is nothing quite as fun as taking an old website and transforming it into a responsive, modern, user-friendly website that helps your business convert more visitors into customers.

Do You Provide Logo Design?

Yes we can and do create logos for our clients. We can create a brand new logo for you or we can transform your currently logo and give it a makeover while keeping the parts that you love.

How Do You Handle Payments?

Most of the projects we do require a 50% up front investment and 50% upon completion. Once the project is done, final payment must be paid in full before the new website is published live on the web.

For particularly larger projects, we do offer a 3 payment option of 30%, 30%, 40%. We accept check, ACH, and all credit cards and we use QuickBooks to process our payments.

What Is Your Turn Around Time?

We understand some businesses have different time frames so we always try to work with you directly the best we can.

On average and depending on clear communication, we typically have a working demo (usually the home page and a few sub pages) ready within 15 – 30 days. Once the design & layout are approved, then we move forward with the rest of the build out which usually takes 2-3 weeks. We typically will finish a project from start to finish within 30-60 days.

Will I Be Able To Preview My Website First?

Of course! Once we have a working demo we send it to you for review / approval and we’ll go over it together. Once you are happy with the design & layout, then we will finish the rest of the site. You will be able to see the site as it progresses and requeste any edits or changes before it goes live.

Can Changes Be Made After The Site Is Live?

Absolutely! We offer different monthly hosting & maintenance plans that include basic content changes and updates as well as design changes. Our goal isn’t just to build you a site and call it a day. We want to be an extension of your business.

Let's Work Together

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